http://www.hidinginthebackwaters.com/2009/10/21/american-express-are-bastards/ Just one more blog on the net. Wed, 02 Nov 2011 14:29:21 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.hidinginthebackwaters.com/2009/10/21/american-express-are-bastards/comment-page-1/#comment-33923 JS Fri, 23 Oct 2009 01:30:46 +0000 http://www.hidinginthebackwaters.com/?p=723#comment-33923 AM Ex is the worst now. After being with them several years and always paying in full on time, I happened to forget one payment (total of $45) which I paid off six days after the due date. AM Ex immediately hit me with a $19.50 late fee/penalty. I called them and asked if they'd wauie the penalty (almost 50%!), thinking they'd say yes since I had such a perfect payment record with them. I went from customer service to Aministrator to Administrator's Administrator and was told the system would not accept a waiver of the penalty. Plus AM Ex increased the rate to somethng like 27%. I think the problem is that I always paid off my bills in full and they want customerswho don't pay in full on time so AM Ex can rake in high interest payments. AM Ex has become worst than loan sharks in my opinion. I paid them the penalty fee then I canceled my AM Ex account and will stay with my other credit card accounts! AM Ex is the worst now. After being with them several years and always paying in full on time, I happened to forget one payment (total of $45) which I paid off six days after the due date. AM Ex immediately hit me with a $19.50 late fee/penalty. I called them and asked if they’d wauie the penalty (almost 50%!), thinking they’d say yes since I had such a perfect payment record with them. I went from customer service to Aministrator to Administrator’s Administrator and was told the system would not accept a waiver of the penalty. Plus AM Ex increased the rate to somethng like 27%. I think the problem is that I always paid off my bills in full and they want customerswho don’t pay in full on time so AM Ex can rake in high interest payments. AM Ex has become worst than loan sharks in my opinion. I paid them the penalty fee then I canceled my AM Ex account and will stay with my other credit card accounts!

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